Privacy Policy

This privacy policy will explain how Go2valecnia uses the personal data we collect from you when you use our website.

What data do we collect?

We collect the following data:

–             Personal identification information you are providing us by filling out the contact form (Name, email address, phone number) and/or purchasing our services

How do we collect your data?

You directly provide Go2Valencia with most of the data we collect. We collect data and process data when you:

–             Register online or place an order for any of our products or services.

–             Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

–             Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data in order to:

–             Process and manage your order

–             Email you with special offers on other products and services we think you might like.

–             Contact you providing additional information about your order

–             Be able to provide you with our services and to respond to requests you make to us through the forms on our website.

–             Your data may also be used for other activities, such as advertising or promoting our products and services.

How do we store your data?

We will protect your data with effective security measures based on the risks involved in the use of your information.

For this, our entity has approved a Data Protection Policy, and annual controls and audits are carried out to verify that your personal data are safe at all times.

Our Company will keep your data during our relationship and as long as we are required to by law. Once the legal deadlines have passed, we will proceed to eliminate your data in a safe and environmentally friendly manner.

Marketing

We would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@go2valencia.com

Privacy policies of other websites

Our website may contain link to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

Will we use your data for other purposes?

Our policy is not to use your data for other purposes than those we have explained to you. If, however, we need to use your data for different activities, we will always request your permission beforehand through clear options that will allow you to decide on this.

If you have any questions about Go2Valencia’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us: hello@go2valencia.com